Legal Information

Refund & Cancellation Policy

Last updated: 13 August 2026

1. Cancellation

You may cancel an order online while it is Pending or Confirmed. Once it is Out for Delivery, contact the store immediately; cancellation may no longer be possible. Since we operate on a Cash on Delivery model, no pre-payment refund is normally applicable.

2. Quality Issues & Returns

Due to the perishable nature of our products (exotic vegetables, gourmet groceries), we request you to inspect your items at the time of delivery.

If you find any item defective, damaged, or incorrect, please inform the delivery executive immediately and return the specific item. We will adjust your COD amount accordingly.

3. Post-Delivery

Once products are accepted and paid for, returns are generally not accepted due to hygiene and perishability concerns. Exceptional cases will be reviewed by management on a case-by-case basis.

4. Contact

For any issues with your order, please contact us immediately at +91 7415514100.